Secretary of the Nam Dinh Provincial Party Committee Pham Gia Tuc had a working session with Nam Dinh Public Administration Service, Investment Promotion and Business Support Center. He praised its efforts for its efficient implementation of administrative procedures as well as for its stronger investment promotion and business support after having its operations rearranged. However, he directed that the center should continue to have close coordination to create the best conditions for people and businesses.
Fastest solution
Nam Dinh Public Administration Service, Investment Promotion and Business Support Center is a special administrative unit under the Office of the Provincial People's Committee, reorganized from the Public Administration Service Center and added with investment promotion and business support tasks (Decision 1605/QD-UBND dated July 29, 2021 of Nam Dinh Provincial People's Committee). After nearly a year of operation under a new model, it has confirmed the right policy on streamlining the apparatus but still ensuring operational effectiveness and efficiency.
In 2021 and the first five months of 2022, the center settled 124,304 administrative records. In the investment field, in 2021 and the first five months of 2022, it settled 421 procedures for investment projects. Most of them were resolved quickly, usually sooner than the mandatory timeline.
The good administrative settlement has helped enhance public satisfaction. The center also focuses on inspecting and monitoring administrative transactions between organizations and individuals with civil servants at the service, and returning results closely and smoothly.
Up to now, a majority of businesses and people who have come for administrative transactions have highly appreciated and are satisfied with the service attitude of public employees. Its activities have helped raise the Provincial Competitiveness Index (PCI) which rose 7 places in 2021 as compared to the rankings in 2020.
An actor in an investment attraction
In recent years, the center's staff has actively researched and updated new legal regulations, especially laws on land, investment and construction, to perform its work well.
The center has advised the Office of the Provincial People's Committee to develop annual investment promotion programs and perform State management, tasks and solutions to effectively implement investment promotion programs.
In order to promote and introduce local potential and strengths and target focused investment fields in the province, the center has worked with relevant agencies to update and develop documents, titled "Nam Dinh - An innovative environment for investors". The documents are translated into English, Japanese, Chinese, Korean and other languages.
The above efforts have helped improve the local business investment environment. In 2021, its PCI climbed 16 places to secure No. 24 on the ranking of 63 provinces and cities. Its Vietnam Provincial Governance and Public Administration Performance Index (PAPI) is standing in the upper-middle group and the Public Administration Reform Index (PAR Index) ranked No. 40 out of 63 provinces and cities, up 7 places compared to 2020.
Secretary Pham Gia Tuc emphasized that Nam Dinh province is still not very strong at enticing investors. So, reforming administrative procedures is very important. All levels and branches of government need to take drastic action, create practical effects and do well right from the grassroots level to reduce pressure on superior levels. The Provincial Party Committee and the Provincial People's Committee will provide the fastest and most support, and also require the center to work effectively, with close coordination to create the best advantages for people and businesses.
Ngo Khuyen-Nguyen Bach
Vietnamese
October 2024
Hanoi